FAQs

PRODUCT AND GENERAL INFORMATION

 

What are Transition lenses?

Transition or photochromatic lenses automatically darken when they are exposed to the ultra-violet rays of direct sunlight. When the direct sunlight is removed, the lenses lighten again. This is a great option if you don't have a pair of prescription sunglasses.

 

What is Scratch Resistant Coating?

Our lenses are very durable as they are protected with a Super Hard Coating on both sides of the lens. This coating will not prevent a deep scratch if the lens is dropped on a hard surface, but is excellent at minimizing all the small scratches that generally occur in day to day handling, making your spectacles clearer for longer.

 

What is Anti-Reflective Coating?

Our premium Anti-Reflective Coating is ideal for computer use and driving at night. The coating will cut down the reflections you get on your lenses providing you with the clearest, sharpest vision at all times. People will see your eyes through the lenses. This makes any pair of spectacles look great.

 

What if my frames needs adjusting?

Most new frames are quite firm and will fit well but if not or if you want to have some minor adjustments made when you get your frames, most optical stores will do it for free. We would be more than happy to do any adjustments at either of our stores in Mildura, Wagga Wagga or Broken Hill.

 

Do you guarantee the accuracy of my prescription?

All eyewear dispensed from Blue Frog Optics conforms to the Australian Standards and is thoroughly assessed before it leaves our practice.

 

What is the guarantee on the frames etc?

The guarantee covers any fault to the frame within the warranty period specified for that frame from the date of purchase. The guarantee does not cover any damage, mishandling or breakage caused by yourself or any other persons.

 

All frames are guaranteed by manufacturer's warranties, however, the guarantee does not cover wear and tear or mistreatment. Furthermore, scratches on the lenses are not covered under any warranty.

 

Are all of your products authentic?
We guarantee that all of our products are sourced in Australia and are100% original and authentic.

 

Do you have a store I can visit?
We have stores in Mildura, Wagga Wagga and Broken Hill. Both hold an extensive variety of designer glasses and sunglasses in stock. Check out our locations page for details for our stores.